Privacy Policy

We respect the privacy of the visitors to our website. This Privacy Policy explains how information collected from you is used to deliver a service to you. Your use of this website indicates that you agree with the terms of this policy.

 

About us

Our website address is: https://www.cambridgeshireheating.com. This modern safe and secure website – which has been built using the latest standards – utilises HTTPS to ensures secure online communication with you. This is the official website for Cambridgeshire Heating Limited, which is based in Cambridgeshire, UK. 

 

Information collected from you and about you

In order to provide quotations and information for you, we collect information via contact forms, email or phone calls. 

Information collected from our contact forms are your name, email address, telephone number and message. This information is only used by us to help answer your enquiry in the fastest and most appropriate way possible. You can rest assured that we do not share this personal information with any other company or third party. We will never automatically sign you up to any marketing campaign with the details you have provided. 

We provide an email address on this website, which you can use to get in contact with us. All emails sent to us will be treated in confidence. As with our contact forms (above), your email address will not be added to any marketing lists or shared with any other company.

Contact forms and emails are only viewed and processed by the owners and employees of Cambridgeshire Heating Limited strictly for the purposes of giving you requested information or a quotation only. Contact details will never be stored to contact you again as part of marketing or sales initiatives. If you buy a product or service, we will (of course) contact you to make sure you are completely happy as part of our normal customer care processes.

As other companies or contractors may play a role in delivering a service to you (for example, delivering a heating product to your home), we may share information with our select delivery partners about you, such as your address, so that they can deliver goods or provide services in your home. However, we will not share information that would allow them to directly contact you to sell goods and services. 

 

Cookies

As with all modern website, when you visit our website, we set cookies. A cookie is a small text file that is stored on a user’s smartphone or computer. Cookies are used to improve the experience we provide to you. We use the minimum number of cookies that are necessary for you to navigate easily around the site and to provide certain basic features.

As with most other company websites, this website uses Google Analytics cookies to gather anonymous information on how the website is used. This allows us, for example, to know which pages are viewed and for how long. Knowing how our website is used really helps us to improve our website over time, so that we can provide more relevant content. We do not sell or disclose the information collected from cookies to third parties.

You are always in control. If you want, you can simply modify your browser settings to refuse cookies altogether and/or delete cookies that are set on your smartphone, tablet or computer. This may, however, degrade your browsing experience.

 

Other websites outside our control

Our website contains links to other websites (such as external review sites and Government sites) that are outside our control and are, therefore, not covered by this Privacy Policy. If you access other websites using the links provided, your information may be used by those sites in accordance with their respective privacy policies. 

 

How to contact us

If you have any questions about our Privacy Policy, or how we use the information you provide via this website, please get in touch. Full contact details are on our Contact Us page.